General Terms and Conditions of Steffens PANTA RHEI GmbH

Scope of application

All legal transactions between the client and Steffens PANTA RHEI GmbH (hereinafter referred to as Steffens PANTA RHEI) are subject to these General Terms and Conditions in the version valid at the time of conclusion of the contract, unless expressly agreed otherwise.
These General Terms and Conditions shall also apply to all future legal transactions between the client and Steffens PANTA RHEI, even if no express reference is made to them.
Conflicting general terms and conditions and/or purchasing conditions of the client are invalid, unless these are expressly accepted by Steffens PANTA RHEI.
In the event that individual provisions of these General Terms and Conditions are or become invalid, this shall not affect the validity of the remaining provisions and the contracts concluded on the basis thereof. The invalid provision shall be replaced by a valid provision that comes as close as possible to its meaning and economic purpose.

Scope of the order

The scope of the order is based on the contractual agreements made in the individual case.
The offers of Steffens PANTA RHEI are subject to change. The contract is considered concluded only with the dispatch of a written order confirmation by PANTA RHEI.


Steffens PANTA RHEI is entitled to use third parties for the provision of the service. Payment of the third party shall be made exclusively by Steffens PANTA RHEI. No contractual relationship shall arise between the client and the third party.


The client undertakes not to enter into any business relationship whatsoever with persons or companies used by Steffens PANTA RHEI for the fulfillment of its contractual obligations during or up to three years after the termination of this contractual relationship. In particular, the client will not commission these persons and companies with such or similar services that Steffens PANTA RHEI also offers.

Client’s duty of disclosure / declaration of completeness

The ordering party shall ensure that the organizational framework conditions for the performance of the service at its place of business allow work to proceed as undisturbed as possible and in a manner conducive to rapid progress.

The client will also inform Steffens PANTA RHEI comprehensively about previously performed or ongoing consultations – also in other areas of expertise.

The client shall ensure that PANTA RHEI is provided with all documents necessary for the fulfillment and execution of the service order in a timely manner, even without the client’s special request, and that PANTA RHEI is informed of all processes and circumstances that are of importance for the execution of the service order.

This also applies to all documents, processes and circumstances that only become known during the activity.

The client shall ensure that its employees and the employee representation (works council) provided for by law and established, if any, are informed by Steffens PANTA RHEI prior to the commencement of its activities.


Safeguarding independence

The contractual partners commit themselves to mutual loyalty.
The contractual partners mutually undertake to take all precautions that are suitable to prevent the independence of the commissioned third parties and employees of Steffens PANTA RHEI from being endangered. This applies in particular to offers made by the client for employment or the acceptance of orders on its own account.

Creation of work


Steffens PANTA RHEI is free from instructions in the production of the agreed work, acts at its own discretion and on its own responsibility. It is not bound to a certain place of work or a certain working time.


7. protection of intellectual property


The copyrights to the works created by Steffens PANTA RHEI and its employees and commissioned third parties (in particular offers, reports, analyses, expert opinions, organizational plans, programs, performance descriptions, drafts, calculations, drawings, data carriers, software, etc.) remain with Steffens PANTA RHEI.
They may be used by the client during and after termination of the contractual relationship exclusively for purposes covered by the contract. In this respect, the client is not entitled to reproduce and/or distribute the work(s) without the express consent of Steffens PANTA RHEI. Under no circumstances shall any liability of Steffens PANTA RHEI – in particular, for example, for the correctness of the work – arise vis-à-vis third parties as a result of unauthorized reproduction/dissemination of the work.
With regard to software supplied or used by other manufacturers, their use is not permitted.


Translated with (free version)